Our Office Policies

Payment is due upon completion of the appointment. In instances where treatment is done over two appointments (crowns, bridges, etc.), 50% is payable at the first appointment, with the remainder due at the end of the second appointment. In the event that the one responsible for payment will not be accompanying the patient to the appointment, payment arrangements must be made in advance. Thank you for your understanding.

Due to a continuous high demand in prime appointment times, we require a minimum of two business days’ notice per appointment should you need to reschedule or cancel your appointment. Because we value your time, we do not double book our clients. As such, your appointment is valuable time that the doctor has reserved specifically for you. In any case where insufficient notice is given a $150.00 missed appointment fee may be charged to you, or we may require you to prepay to reserve your next appointment.

Please understand that it is your responsibility to keep track of your appointments. Although we will make every effort to contact you prior to any appointment, it is ultimately your responsibility to ensure that you will be at your appointment, unless other arrangements have been made in advance with our office.

For the convenience of our patients who have dental insurance, and where the plan allows, we are happy to bill your benefit plan and accept payment from them directly. The patient is responsible for the co-payment, deductible, and any treatment not paid by their particular policy. Please note: some dental plans are set up to pay you, the patient, only. In these cases, we require full payment from the patient at the end of the appointment. We are happy to submit the claims to the plan to reimburse you directly.